Q1. How satisfied were you on your recent flight with Green Africa? Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Q2. Please rate the following aspects of your experience. Booking Check In Boarding Inflight Service Baggage Service Q3. Please select why you chose to fly Green Africa. Select Affordable fare Suitable Departure Time Preference for Green Africa over other airlines Punctuality (Green Africa Keeps to Scheduled Time) Others (Please specify) Q4. Are you a first-time gCustomer? Yes No Q5. How did you hear about Green Africa? Select Radio Television Social Media (Facebook, Instagram, Twitter, etc.) Email Lamp pole banners Search Engine (Google, Yahoo, etc.) Word of mouth (Personal conversation with others) Blogs or Publications Others (Please specify) Q6. How likely are you to recommend Green Africa to your friends and family? 10 9 8 7 6 5 4 3 2 1 0 0 to 6: Poor 7 to 8: Fair 9 to 10: Excellent Other Comments